Privacy policy

PRIVACY POLICY

Last updated: 19 March 2026

 Barkt - Built for Walks® (“we”, “us”, “our”) operates this website and online store (the “Services”).

This Privacy Policy explains how we collect, use and protect your personal information when you use our Services or interact with us.

By using our Services, you agree to the collection and use of your information in line with this policy.

1. WHAT PERSONAL INFORMATION WE COLLECT

We collect information to provide and improve your experience with Barkt - Built for Walks®.

This may include:

Information you provide

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order details and purchase history

  • Messages or enquiries you send to us

Payment information

Payments are processed securely by third-party providers (such as Shopify Payments). We do not store full card details.

Automatically collected data

  • IP address

  • Device and browser information

  • Website usage (pages viewed, time spent, actions taken)

  • Cookies and tracking technologies

2. HOW WE COLLECT YOUR INFORMATION

We collect your information when you:

  • place an order

  • browse our website

  • contact us

  • sign up to marketing emails

  • interact with ads or content

We may also receive data from trusted partners (such as Shopify and analytics providers).

3. HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfil orders

  • take payment

  • ship your order

  • manage returns and refunds

Improve your experience

  • personalise your shopping experience

  • recommend relevant products

  • optimise our website and services

Communicate with you

  • order updates and confirmations

  • customer support

  • service-related messages

Marketing

  • send offers, updates and promotions (you can opt out anytime)

  • show relevant ads on platforms like Meta and Google

Security and fraud prevention

  • detect and prevent fraudulent activity

  • keep our Services secure

Legal obligations

  • comply with applicable laws and regulations

4. SHARING YOUR INFORMATION

We only share your information where necessary, including with:

  • Shopify (our ecommerce platform)

  • payment providers

  • delivery and fulfilment partners

  • marketing and analytics partners

These partners only process your data where required and in line with their own privacy obligations.

We may also share information if required by law or to protect our rights.

5. SHOPIFY

Our store is hosted by Shopify.

Shopify processes personal data to help us operate, improve and secure our store. This may include data collected across multiple merchants.

You can learn more here:
https://privacy.shopify.com

6. COOKIES AND TRACKING

We use cookies and similar technologies to:

  • improve website functionality

  • understand how customers use our site

  • personalise marketing and advertising

You can control or disable cookies through your browser settings.

7. YOUR RIGHTS (UK & EEA)

Under data protection laws, you have rights including:

  • Access – request a copy of your data

  • Correction – fix inaccurate information

  • Deletion – request your data be removed

  • Restriction – limit how we use your data

  • Objection – object to certain uses (e.g. marketing)

  • Portability – receive your data in a transferable format

  • Withdraw consent – where processing is based on consent

To exercise any of these rights, contact us at:
hello@barkt.co.uk

You also have the right to complain to the UK Information Commissioner’s Office (ICO).

8. DATA RETENTION

We only keep your data for as long as necessary to:

  • fulfil orders

  • provide our Services

  • meet legal and tax obligations

  • resolve disputes

9. DATA SECURITY

We take reasonable steps to protect your personal information.

However, no system is completely secure, and we cannot guarantee absolute security of data transmitted online.

10. INTERNATIONAL TRANSFERS

Your data may be processed outside the UK or EEA (for example, by Shopify or service providers).

Where this happens, we ensure appropriate safeguards are in place, such as standard contractual clauses.

11. CHILDREN’S DATA

Our Services are not intended for children under 16, and we do not knowingly collect their personal information.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for their privacy practices, and you should review their policies separately.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised “Last updated” date.

14. CONTACT US

If you have any questions about this Privacy Policy or your data, contact us:

Email: hello@barkt.co.uk
Phone: 07368 21279

For the purposes of data protection law,

 Barkt - Built for Walks® is the data controller of your personal information.